The website www.toothbrushzone.com is owned by Solutio dens d.o.o. The owner of the website undertakes to respect your right to privacy and respect the applicable legislation governing the field of privacy and protection of personal data.
The company Solutio dens d.o.o. operates in accordance with the Personal Data Protection Act (ZVOP-1, Official Journal of the RS, No. 94/2007) and the General EU Data Protection Regulation (Regulation (EU) 2016/679).
The Privacy Policy applies to the website visitor when he first visits the website and on all subsequent visits. By using the website, the visitor confirms that he accepts and agrees with all the provisions of this policy. The privacy policy may be changed or amended at any time without prior warning or notice. By using the website after this policy has been changed, the user confirms that he agrees with the changes.
The company Solutio dens d.o.o. undertakes to protect the confidentiality of personal data and the privacy of visitors or users of the website and did everything necessary to protect them from any violations or abuses.
PERSONAL DATA PROCESSING
The company Solutio dens d.o.o. processes personal data on the basis of the individual’s personal consent, on the basis of a concluded contract or on the basis of the law.
Every visitor to the website www.toothbrushzone.com, who enters personal data on our website, also gives active personal consent to the processing of personal data based on a special form that he submits when signing up for e-news, when ordering products or when registering to our educations.
The company Solutio dens d.o.o. collects the following information about users through the website www.toothbrushzone.com:
Subscribe to e-newsletters: Name and e-mail address.
Product order: Name and surname, street and house number, postal code and post office, telephone, e-mail address and company name (if you are ordering as a company).
Contact form: First and last name, telephone, e-mail address.
Any other data that the user voluntarily provides to the company.
Website visitor or by clicking on “I agree to the terms of business” or by clicking on “I agree to the privacy policy”, the customer confirms that he was properly informed about the scope and purpose of personal data processing before submitting the online form (see the previous paragraph).
The owner of the website processes the IP addresses of the devices through which users access the website, as this can prevent future misuse via contact forms (spam).
The website uses “cookies” (more on this here), but it is not possible to identify website visitors in this way, which means that it is not possible to determine the user’s name and surname and other identification data based solely on the data collected in this way.
The company Solutio dens d.o.o. uses the collected data exclusively for the provision of services and the sale of products that it offers for the purpose and scope with which the visitor or the user is previously informed and instructed.
At the same time, the company Solutio dens d.o.o. also undertakes that under no circumstances will it transmit personal or other data to a third party or will not allow a third party to access the personal data of the website visitor or the user, unless the company is required to do so by the state authority, the law, the court or other state authorities.
PURPOSE OF DATA PROCESSING
The company Solutio dens d.o.o. will use the collected information about visitors (users) only for the following purposes:
To send invoices and invoices in the event of an order received for products or services marketed through the website.
To maintain customer records.
For the realization or delivery of requested products or services.
To inform you about new products offered by Solutio dens d.o.o.
To send e-news (if the person has signed up to receive our e-news)
For statistical and marketing analysis or research regarding website users in order to improve the range of products and services on the website.
SUBSCRIBE TO FREE E-NEWSLETTER
To sign up for our free e-newsletters, we use a double opt-in process or in English double opt-in. This means that after your registration, we send you an e-mail to the specified e-mail address, in which we ask you to confirm that you want to receive e-news. If you do not confirm your application within 14 days, your information will be blocked and then automatically deleted. In addition, we store the login time and confirmation time. The purpose of the procedure is to prove your application and, if necessary, detect possible misuse of your personal data.
With your confirmation, you agree to receive regular newsletters with information about our new products and services, notifications about advertising campaigns, interesting news about our activities and notifications about new posts on the website and blog.
By signing up for e-newsletters, you consent to us analyzing your data on purchasing and user behavior (for example, redemption of coupons, purchases made, reading of articles). In doing so, we record when you read our news and which links you click on, and on the basis of this we infer what your personal interests are.
The legal basis for this is your consent according to the letter a of the first sentence of the first paragraph of Article 6 SUVP.
Your data is stored for the duration of the relationship with you as a customer. You can revoke your consent to receive newsletters at any time and unsubscribe from e-news. You can exercise your cancellation by clicking on the link contained in each email newsletter or by sending a message to the contact details provided in this data protection statement.
CONTACT FORM AND PRODUCT ORDERS
When you contact us by e-mail or using the contact form or application form, the data you provide us (your e-mail address, your first and last name, your address, your telephone number and the reason or comment for establishing contact), we store it so that we can answer your question, order products and we register registrations for training courses. The legal basis for this is your consent according to the letter a of the first sentence of the first paragraph of Article 6 SUVP. This data is used only for the purpose of processing the case.
WEB ANALYSIS AND STATISTICS
To analyze the use of our website and optimize it, we use various services that partially use cookies and other technologies. If you do not agree to the use of these services, you can object to this data processing or set your browser to prevent the storage of cookies. For individual services, it is indicated how you can submit an objection. By exercising the objection, individual providers no longer process your data for the purposes of online analysis.
This website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and enable the analysis of your use of the website. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there.
However, if you activate the anonymization of the IP address on this website, Google shortens your IP address beforehand in member states of the European Union or in other countries that are parties to the Agreement on the European Economic Area. Only in exceptional cases is the entire IP address transferred to a Google server in the USA and shortened there. Upon authorization by the operator of this website, Google will use this information to analyze your use of the website, prepare reports on website activity and to perform other services for the operator of the website related to internet usage.
The IP address transmitted by your server as part of Google Analytics is not combined with other Google data.
You can prevent the storage of cookies by setting your server software accordingly; however, we warn you that in this case you may not be able to fully use all the functions of this website. In addition, you can prevent Google from recording and processing the data generated by the cookie and relating to your use of the website (including your IP address) by downloading and installing the browser plug-in available at the following link: https ://support.google.com/analytics/answer/181881?hl=en.
This website uses Google Analytics with the “_anonymizeIp()” extension. In this way, abbreviated IP addresses are further processed, which excludes the identification of an individual. If, on the basis of the data obtained about you, a connection with an individual is possible, this is therefore immediately excluded, and the personal data is thereby immediately deleted.
We use Google Analytics to analyze the use of our website and to regularly improve it. With the help of the obtained statistics, we can improve our offer and design it so that it is interesting for you as a user. In exceptional cases where personal data is transferred to the USA, Google is subject to the EU-US Privacy Shield, https://www.privacyshield https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is the letter f of the first sentence of the first paragraph of Article 6 SUVP.
Third party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, fax: +353 (1) 436 1001. Terms for users: https://policies.google.com/terms?hl =sl&gl=sl data protection overview: http://www.google.com/intl/de/analytics/learn/privacy.html and statement on data protection: https://policies.google.com/privacy?hl=sl&gl =fig.
TRANSFER OF DATA
The company Solutio dens d.o.o. will not forward the collected data to third parties, except in the case of ordering products that are marketed on the website and must be sent by post. In this case, the data will cover only those that are necessary for the delivery of the goods (order number, first and last name, contact number and delivery address).
DATA PROTECTION
The company Solutio dens d.o.o. uses appropriate information and organizational means to protect the transfer and storage of personal data and ensures protection in accordance with the Personal Data Protection Act (ZVOP-1, Official Journal of the RS, No. 94/2007) and the EU General Data Protection Regulation ( Regulation (EU) 2016/679).
Website visitor or the user is aware and agrees that the company Solutio dens d.o.o. keeps his data, which he provided when registering, ordering or signing up for e-newsletters, for as long as he is an active user and for one year after the termination of this status, or when unsubscribing from e-newsletters.
Other information from the company Solutio dens d.o.o. keeps it for as long as it is absolutely necessary to achieve the purpose for which the data was collected, and then permanently deletes it or effectively anonymizes it, so that the specific data can no longer be associated with a specific user.
Personal data provided by Solutio dens d.o.o. collected on the basis of the express consent of the individual, processed only for the purposes defined by the consent and kept until the consent is revoked.
The user himself is also responsible for the protection of personal data, namely by taking care of the security of his username and password and updating the operating system and antivirus programs on his computer.
RIGHTS OF USERS or CUSTOMER UNDER THE GENERAL REGULATION OF GDPR
To ensure fair and transparent processing, you as a user have the following rights, based on regulations:
Right to withdraw consent
If, as a user, you have consented to the processing of your personal data (for one or more specified purposes), you have the right to revoke this consent at any time, without this affecting the legality of the data processing that was carried out on the basis of consent until its revocation.
The right of access to personal data
As a user, you have the right to obtain confirmation from the provider (personal data manager) as to whether personal data is being processed in relation to you and, if this is the case, access to personal data and certain information.
The right to correct personal data
As a user, you have the right to have the provider correct inaccurate personal data relating to you without undue delay. As a user, taking into account the purposes of the processing, you have the right to supplement incomplete data, including submitting a supplementary statement;
Right to erasure of personal data (“right to be forgotten”)
As a user, you have the right to have your personal data deleted when there is no longer a legitimate reason for further processing.
The prevention of processing is possible in special circumstances:
when the processing is no longer necessary in connection with the purpose of collection and processing;
when the user withdraws consent to processing;
when the user objects to the processing and there are no overriding legitimate reasons;
if the processing was unlawful;
when deletion is necessary to fulfill legal obligations (EU or Member State law);
when the processing is related to the offer of information society services to the child.
The right to restriction of processing
As a user, you have the right to have the provider limit the processing when one of the following cases exists:
if, as a user, you dispute the accuracy of personal data;
when the processing is illegal and as a user you object to the deletion and request a restriction of use;
when the data is no longer necessary for the purpose of processing, but as a user you need it to assert legal claims.
The right to data portability
As a user, you have the right to receive the personal data relating to you that you have provided to the provider in a structured, commonly used and machine-readable format.
The right to object to processing
As a user, you can object to processing in the case of processing for the purposes of performing tasks in the public interest or in the exercise of public authority and direct marketing (including profiling).
The right to file a complaint with a supervisory authority
As a user, you have the right to file a complaint with a supervisory authority, especially in the country in which you have your habitual residence, in which your place of work is or in which the violation allegedly occurred (in Slovenia, this is the Information Commissioner), if you believe that the processing of personal data concerning you violates regulations on the protection of personal data.
As a user, you can address all requests regarding the exercise of rights in relation to personal data, addresses, in writing to the controller, the company Solutio dens d.o.o., which you can do by contacting us via info@toothbrushzone.com
LINKS TO OTHER WEBSITES
The website www.toothbrushzone.com also contains links to websites that are not managed by Solutio dens d.o.o. These links are installed as an additional service on the website www.toothbrushzone.com and the company Solutio dens d.o.o. is not responsible for their content, security or their way of protecting privacy. In this case, we recommend that the visitor review the privacy policy published on the pages he visits.
LIMITATION OF LIABILITY
The company Solutio dens d.o.o. is not responsible for any damage caused to the user because the latter is the provider when signing up for e-newsletters, when making inquiries or when purchasing products or provided the service with incorrect, incomplete or out-of-date information.
PRIVACY POLICY CHANGES
The status of the data protection declaration is indicated by indicating the date (below). We reserve the right to change this data protection statement at any time with effect for the future. The current version is always available on our website. Please visit our website regularly and inquire about the applicable data protection statement.
Status of this data protection declaration: 31.7. 2022
ADDITIONAL EXPLANATIONS
You can also send us any questions, dilemmas or comments regarding our privacy policy via the contact form.
COOKIES
GENERAL TERMS AND CONDITIONS
PRIVACY POLICY AND GDPR
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